Design System
The IT Glue Design System project culminated in the creation of a unified, scalable, and collaborative platform, revolutionizing design processes and fostering efficiency and consistency across teams.
Service
UX/UI Design
Client
IT Glue
Overview
IT Glue, headquartered in Vancouver, is a leading provider of IT documentation software for Managed Service Providers (MSPs) worldwide, with a user base exceeding 150,000 across over 50 countries. The project brief focused on developing a scalable and unified design system to improve design processes, foster collaboration, and ensure consistency across teams.
Objectives
Unified Design Language: Establish a cohesive UI library for consistent design elements.
Enhanced Collaboration: Create a shared platform for seamless teamwork between design, development, and QA.
Improved Development Workflow: Streamline communication and reduce ambiguities with comprehensive design documentation.
Approach
The DesignOps design system was developed through a meticulous review and inventory of existing UI elements in the IT Glue desktop app. Utilizing Sketch and Invision DSM, a scalable UI library was created, along with streamlined UX guidelines. The process involved iterative refinement and collaboration, resulting in a shared platform that enhances communication and alignment across all teams involved.
Results
The introduction of the IT Glue Design System has led to remarkable improvements within the organization. The establishment of a single source of truth and thorough documentation has effectively minimized redundancies and uncertainties in the design and development processes. The project has paved the way for greater collaboration and workflow efficiencies, positioning IT Glue for sustained growth and innovation.
Consistent User Experience: Achieved uniformity in design elements across all products.
Streamlined Communication: Fostered a culture of transparency among teams, enhancing project outcomes.
Scalable Design Solutions: Created a robust framework adaptable to evolving business needs.
